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Description

Since London Service Portal, a variable help text is shown immediately below the variable identifier name, above the variable entry field.

 

Steps to Reproduce

 

  1. Login a London instance. 
  2. Configure any catalog item with a variable that has 'help text'.
  3. Open the catalog item in Service portal. Notice the help text populates immediately below the variable identifier.
  4. Login a Kingston instance.
  5. Repeat steps 2-3. Notice the help text populates below the variable content entry box. 

Workaround

This is expected behaviour and by design since London, due to a redesign to align with the platform behaviour, occurred as part of the fix for PRB1190937/KB0656295.

 

Related Problem: PRB1298038

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Article Information

Last Updated:2018-12-07 03:47:19
Published:2018-11-21