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Description

Instructions in a label variable above checkboxes are not visible in Service Portal

Steps to Reproduce

  1. Create a new catalog item or use an existing item
  2. Create a Label variable with the following details:
    Order = 100
    Show Help is selected
    Provide a value for instructions.
  3. Create a Checkbox variable and set the order to 150
  4. View the catalog item on Service Portal

    The instruction is not displayed on the catalog item.

Workaround

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Related Problem: PRB1190937

Seen In

Jakarta Patch 3
Kingston

Fixed In

Kingston Patch 9
London

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-09-13 03:31:00
Published:2018-08-20