It appears that the score on a detailed scorecard does not match the number of records on the records tab.

Steps to Reproduce


  1. Navigate to a scorecard.
  2. Change the aggregate to By month sum.
  3. Click the Records tab.
  4. Note that the number of records displayed does not match the score.


This is expected behaviour for some configurations. See KB0552914 - Performance Analytics Score does not Match Records Tab for additional related information.

Related Problem: PRB640930

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Article Information

Last Updated:2018-03-16 06:20:18