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Score on the detailed scorecard does not match the number of records on the records tab - Known Error
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  • Score on the detailed scorecard does not match the number of records on the records tab
KB0553260

Score on the detailed scorecard does not match the number of records on the records tab


601 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

It appears that the score on a detailed scorecard does not match the number of records on the records tab.

Steps to Reproduce

 

  1. Navigate to a scorecard.
  2. Change the aggregate to By month sum.
  3. Click the Records tab.
  4. Note that the number of records displayed does not match the score.

Workaround

This is expected behaviour for some configurations. See KB0552914 - Performance Analytics Score does not Match Records Tab for additional related information.


Related Problem: PRB640930

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