There is no horizontal scrollbar in the CI relationship editor and as a result, you cannot see the full name.

Steps to Reproduce

  1. Create a CI with a long CI name such as "Service-now Production Sacramento [Service-now Production California]".
  2. Click the Add Relationship plus sign on the CI Formatter bar.
  3. View the Define Relationships page.
    Note that the full name is not visible.


If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix applied.

For a workaround, see Distorted form and hidden data on the CI Define Relationships page with very long CI name.

Related Problem: PRB042051

Seen In

Berlin Hot Fix 4
Berlin Patch 5 Hot Fix 2
Dublin Patch 6

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:30:35