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Unable to add Questions/Variables to columns in the List Data Visualization. - Known Error
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  • Unable to add Questions/Variables to columns in the List Data Visualization.
KB1629848

Unable to add Questions/Variables to columns in the List Data Visualization.


729 Views Last updated : Aug 19, 2024 Internal, public Copy Permalink
KB Summary by Now Assist

Description

On a " Platform Analytics Workspace" and Service Operation Workspace , recurring timeout issue encountered while processing a substantial amount of data for the "item_option_new" function. Despite increasing the timeout limit to 60 seconds as a workaround, not all records can be loaded within the specified time frame.
due to this users can not add the Questions (Variables and Variable Sets) field to the list layout in the dashboard of the Platform Analytics Workspace

 

Steps to Reproduce

Steps to Reproduce:
1- Open any of the workspace " Platform Analytics Workspace" or Service Operation Workspace
3- Click the Tap 2 in the page
4- Click the "All Active Tasks" component. That will make the configuration visible. Click the three dots and then configure.
5- Now, you should see the configuration on the right side of the page. See the attached screenshot1.png.
6- Click the "+Add" link in the Default Display section, which is next to the columns. That will open a pop-up window where you can see the fields.
7- Try to add the Questions at the bottom of the list. Notice that it keeps loading. 

Workaround

This problem has no workaround, is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.


Related Problem: PRB1697408

Potentially Seen In

There is no data to report.

Fixed In

Washington DC Patch 4
Xanadu

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