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Pinned menu intermittently shows blank - Known Error
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  • Pinned menu intermittently shows blank
KB1338812

Pinned menu intermittently shows blank


2167 Views Last updated : Aug 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Pinned menu intermittently shows blank

Steps to Reproduce

0. Pin any menu
1. Load any list within unified navigation, e.g. incident_list.do
2. Open the devtools (cmd+alt+i)
3. Open a new tab on the same instance
4. Focus back on the devtools window, go to Application > Storage > Local Storage > press the clear button next to the filter input
5. Don't focus back on the first tab and press cmd+R to refresh the page while it is unfocused

Expected: First tab should show with pinned menu
Actual: First tab shows but menu is not pinned and the pinned section is blank

Workaround

This issue is has been Fixed. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB1641706

Potentially Seen In

There is no data to report.

Fixed In

Utah Patch 7
Vancouver

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