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Description

Unable to select the 'Tags' field on both sides of a top level OR condition in New UI for reports

Steps to Reproduce

  1. Log in to a base Orlando, New York, or Madrid instance.
  2. Create a report on the change_request table.
  3. Make sure you are using the new report UI.
  4. Create the conditions as follows:

[Active] [is] [true] AND
[Tags] [has] [Android]

Top level OR condition

[Active] [is] [false] AND
[Tags] [has] [Android]

Observe that you are unable to select Tags on both sides of the top level 'OR' condition.

  1. Switch to the Classic UI.
  2. Try to select Tags on both sides of the condition and observe that you are able to.

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.


Related Problem: PRB1413717

Seen In

Orlando Patch 4
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Intended Fix Version

Paris Patch 4
Quebec

Fixed In

Paris Patch 3

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-11-24 05:37:32
Published:2020-11-21