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Description

IntegrationHub flow is failing an JDBC step and throwing error "Could not connect to the specified database. Please check the logs for more detail."

Cause

Credential was not passed when flow was executed.
Navigate to flow execution, JDBC step [JDBC] > Integration Metadata > Credential field was empty

Resolution

Pass the credentials while executing the flow & that should fix the issue.

If this solution didn't fix the issue, then refer to below related knowledge article for other possible causes.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0832803

Article Information

Last Updated:2020-11-18 12:40:00
Published:2020-11-18