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Description

For the pattern "Oracle option extension for unix", the step below times out due to command length:
9. run options_packs_usage_statistics.sql

Steps to Reproduce

1) Go to discovery pattern and run Oracle option extension for unix on a machine which has Solaris OS
2) The below step times out due to command length:
9. run options_packs_usage_statistics.sql

The OOB command is:
"ORACLE_HOME=" + $ora_home_exe + "; TNS_ADMIN=" + $ora_home_exe + "/network/admin;ORACLE_SID=" + $sid + ";export ORACLE_SID; export ORACLE_HOME; export TNS_ADMIN; $ORACLE_HOME/bin/sqlplus -s -l " + "$$username$$/'$$password$$'@" + $sid + " @/tmp/options_packs_usage_statistics.sql"

Expected: Return results
Actual: Times out

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the "Intended Fix Version" section below below to determine the versions that have a permanent fix.


Related Problem: PRB1448146

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - ITOM - Discovery and Service Mapping - 201908

Intended Fix Version

Rome

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-11-30 12:18:05
Published:2020-11-16