37 views

Description

In NowMobile VirtualAgent, On Clicking on "Show Me Everything" Button instead of displaying the topic names , Sys id's are displayed. along with "See all" option

Steps to Reproduce

  • Launch the NowMobile App.
  • Click on chat Icon
  • Click on Show Me Everything button

Issue: Observe that "All topics screen , sys id's are displayed instead of topic names along with see all option.

Workaround

This problem has been fixed. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.


Related Problem: PRB1439722

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Fixed In

iOS Mobile GA 11.1.0 (Agent, Mobile, Onboarding & Support)

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-11-19 10:15:21
Published:2020-11-11