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Description

 Error "ScheduleTimeSpan has unknown repeat type: NULL_OVERRIDE: no thrown error" is showing in System Logs.

Cause

Most of the records in table 'cmn_schedule_span' has Repeats as "NULL_OVERRIDE" value.

Resolution

  • Access the URL:
    https://<instance-name>.service-now.com/cmn_schedule_span_list.do?sysparm_offset=&sysparm_query=repeat_type%3DNULL_OVERRIDE&sysparm_list_mode=grid
  • Change the Repeats for these records as per requirements like Daily, Monthly or None, etc.

Article Information

Last Updated:2020-11-04 01:40:37
Published:2020-11-04