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Description

If there is an Interactive filter (reference, multiple) on a dashboard and that filter has one or more default value, clicking on 'Reset Filters' adds the default items + whatever is selected on the combo dropdown at that time.

Steps to Reproduce

In an OOTB Instance

1) Navigate to 'Self-service -> Dashboards'
2) Open the OOTB 'Incident Management' dashboard
3) Click on the '+' sign to add a new widget
4) Select 'Reference -> Incident Assignment Group - Multiple'
5) While still in edit mode, hover over the new widget and select 'Edit content' (Pencil icon)
6) Add any 3 groups to the Default values field
7) Save and return to the dashboard
8) Select an additional group from the filter so that there are now 4 elements selected
9) Click on the hamburger menu and select 'Reset Filters'

Expected behaviour:
Only default values should appear

Actual behaviour:
The default values + the last selected value appear.

Workaround

There is currently no workaround for this PRB


Related Problem: PRB1440589

Seen In

There is no data to report.

Intended Fix Version

Rome

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Associated Community Threads

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Article Information

Last Updated:2020-10-23 05:17:16
Published:2020-10-23