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Once you set the favorite in any particular language then the text will remain as is for the rest of the language session. - Known Error
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  • Once you set the favorite in any particular language then the text will remain as is for the rest of the language session.
KB0861101

Once you set the favorite in any particular language then the text will remain as is for the rest of the language session.


366 Views Last updated : Sep 8, 2023 public Copy Permalink
KB Summary by Now Assist

Description

Build information:
Orlando Patch7 / Paris Patch 1 OOB instance

Issue Description:
Once you set the favorite in any particular language then the text will remain as is for the rest of the language session.

Steps to Reproduce

Install the Dutch (you can try with any other language) language plugin

1. Login to Paris instance
2. Session language is set to English
3. Go to navigation pave and make Incident, Problem, and Change as a favorite (select the star in front of them)
4. Change the language to Dutch/French
5. Go to the Navigation pane and click on Favourite

Expected behavior: If the session language is Dutch then We should see the favorites in that session language.
Actual behavior: We can see that the session language is Dutch but still, the favorites are shown in English.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB1436342

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