Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Tag-based service - candidates might not be populated correctly in case there are several CIs with the same name - Known Error
  • >
  • Knowledge Base
  • >
  • Known Error (Knowledge Base)
  • >
  • Tag-based service - candidates might not be populated correctly in case there are several CIs with the same name
KB0860934

Tag-based service - candidates might not be populated correctly in case there are several CIs with the same name


585 Views Last updated : Apr 8, 2025 public Copy Permalink
KB Summary by Now Assist

Description

Tag-based service - candidates might not be populated correctly in case there are several CIs with the same name

Steps to Reproduce

1. Create many tagged CIs with the same name and the same tags.
2. Generate service candidates.

Workaround

Apply the attached update set


Related Problem: PRB1428023

Potentially Seen In

There is no data to report.

Fixed In

Orlando Patch 9
Paris Patch 3
Quebec

The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

Attachments

Attachments

  • sys_remote_update_set_cbe848ebdb0b9810e2d34c9b0b96198e.xml

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.