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Linux discovery fails in Unix Classification with the error - Name of unclassified CI is 'servername' - Support and Troubleshooting
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KB0860486

Linux discovery fails in Unix Classification with the error - Name of unclassified CI is 'servername'


894 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

  • Linux discovery fails in Unix Classification where output element in payload xml for command "uname -a" output is returned as "Marker==='" followed by the server information.
    <output>Marker===' Linux servername 3.0.101-100-default #1 SMP x86_64 x86_64 x86_64 GNU/Linux</output>

Release

  • Instance enabled with discovery plugin.

Cause

  • Mid server is configured to use J2SSH client for Unix server discovery.

Resolution

  • Configure the mid server to use SNCSSH for Unix server discovery.
  • Set the mid configuration parameter mid.ssh.use_snc to true and discover the unix servers.

Related Links

  • MID Server properties

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