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Activity Stream in UI16 and Agent workspace shows "Task... removed/Knowledge...removed messages - Support and Troubleshooting
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  • Activity Stream in UI16 and Agent workspace shows "Task... removed/Knowledge...removed messages
KB0860079

Activity Stream in UI16 and Agent workspace shows "Task... removed/Knowledge...removed messages


401 Views Last updated : Jan 22, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

The activity stream of a record displays a message 'Task...removed/Knowledge....removed'

 

Release

All

Cause

The issue is because 'Relationship changes' was added to the filter to show any changes made to the record.

 

Resolution

If you do not wish to see these, you may use the 'Filter Activity' feature and remove 'Relationship changes'.


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