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Description

When approvals in workflow showing "skipped", we need to check if the approvers/groups contains valid and active users.

If there is no active user matches the approval configuration, the approval activity in the workflow will be skipped.

Release or Environment

All

Cause

The approvers in workflow approval activity are all inactive or invalid.

Resolution

Review the configuration of the workflow approval activity, make sure the approvers included in the approval are valid and active.

Article Information

Last Updated:2020-09-22 20:45:54
Published:2020-09-23