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Description

When an Article is viewed in the NOW mobile app, the article view count increases by 2   

Steps to Reproduce

  1. Login to the instance on NOW mobile app
  2. Go to "Information" tab
  3. Note the view count for any article
  4. Click on the Article to open it
    Notice that the View count of the article increases by 2

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB1391305

Seen In

SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3

Fixed In

Paris

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-09-21 05:51:08
Published:2020-09-21