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vCenter Discovery shows warning in discovery log: "vCenter Message: This method requires authentication." - Support and Troubleshooting
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KB0856415

vCenter Discovery shows warning in discovery log: "vCenter Message: This method requires authentication."


5474 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

vCenter Discovery shows warning in discovery log: "vCenter Message: This method requires authentication."

The warning is thrown by probe: "VMWare - vCenter VM Tags".

Cause

The probe "VMWare - vCenter VM Tags" is calling MID server script include: VMWarevCenterVMTagsProbe, which is then calling function getTagsForResources in MID server script include AVMWareProbe.

The function getTagsForResources is trying to make a post request to https://'+ 'vCenter IP' +'/rest/com/vmware/cis/session, using basic auth.

The detailed error is:

{"messages":[{"default_message":"Authentication required.","id":"com.vmware.vapi.endpoint.method.authentication.required","args":[]}]},"type":"com.vmware.vapi.std.errors.unauthenticated"


This error can be thrown if the user / password combo is incorrect / cannot authenticate.

However under vCenter discovery context (where the credential works for other probes), below is more likely to be the cause:

https://kb.vmware.com/s/article/67483



Resolution

  • Check if https://kb.vmware.com/s/article/67483 applies
  • Check log in /var/log/vmware/messages
  • Restarting applmgmt service or rebooting vCenter Server Appliance then try again


Related Links

Other resource that may help with troubleshooting:
https://communities.vmware.com/thread/586726


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