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Description

When doing a Global Search using a value from a custom field on the sc_req_item table, the record does not return.  Going to the sc_req_item table and doing a keyword search, the records returns as expected when searching for that value from the custom field

Release or Environment

Confirmed in New York

Cause

The actual table has been indexed which is why the record the keyword search works on the table itself.  To allow the record to be searched in Global Search, the table needs to be defined on the Text Search Group table

Resolution

1. Go to ts_group.list and select the correct criteria

2. Create a new Search group for sc_req_item (see screenshot)


Once this is created, you should be able to search for the sc_req_item fields

Article Information

Last Updated:2020-09-09 22:27:06
Published:2020-09-10