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Description

When trying to discover subscriptions for an Azure service principal, in discovery log, you encounter the following error message:
"Discovery Subscription Error : Error :Failed to process the payload for translator List_Subscriptions_Response_Processor"
In the cloud orchestration trail (sn_cmp_cloud_trail) for this discovery, you can find the following error message:
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["INVALID_INPUT_DATAIn payload invalid data source [ServiceNow] exist. You need to provide a valid choice value from field [discovery_source] in table [cmdb_ci]".......
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Release or Environment

Any

Cause

Discovery expecting choice value of "ServiceNow" to exist in the cmdb_ci table column discovery_source. If this is modified with different value, e.g. "Service-Now"; discovery will fail.

Resolution

  1. Locate the cmdb_ci table and column discovery_source in sys_dictionary table 
  2. Check the related list "Choices" 
  3. Find out there should be an active record with value "ServiceNow"
  4. Out of the box, the record should exists. If not, create one.

Article Information

Last Updated:2020-09-03 04:22:58
Published:2020-09-03