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Description

When editing a related list by clicking the EDIT button, the slushbucket displays sys_id's on the left-side.  And the sys_id's that are displaying are not from the expect source table.  Instead the sys_id's are from the relationship table.

For example, say we navigate to an ast_contract record and click the EDIT button of the "Assets Covered" (alm_hardware) related list. The sys_id's on the left side are unexpectedly from the:

clm_m2m_contract_asset

table (the relationship table).  However,  the sys_id's should be from the alm_hardware table

Release or Environment

Orlando

Cause

The cause could be a missing record in the sys_m2m table. 

Resolution

To check if there is a missing record in the sys_m2m table. Using the example tables above, Search the sys_m2m table for an entry where:


From Table = ast_contract

To Table = alm_hardware


or vice-versa

Article Information

Last Updated:2020-09-02 15:30:00
Published:2020-09-02