Notifications

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Description

NOW Mobile : Approvals are not appearing for the non-admin users

Release or Environment

Orlando and above

Cause

The 'approver_user' role is not added to the user.
From Orlando onwards, the users should have the 'approver_user' role in order to see the approvals in the NOW mobile app.

Resolution

Add 'approver_user' role to the approvers and that should help display the approvals list to the users on NOW mobile app.

Additional Information

Now Mobile app

Use the Now Mobile app

Article Information

Last Updated:2020-08-27 03:24:28
Published:2020-08-27