Summary
How to hide virtual agent topics from the topic picker?
Release
New York, Orlando
Instructions
Starting New York, we have a new field that helps implement this functionality.
Field: Is topic visible
Table: sys_cs_topic
You can set the value of the above field to false to keep the topic public but not show up in the topic picker/Show me Everything option in VA
Note: When utterances are used to trigger the Topics, the topic would trigger since it is active.
Related Links
To control visibility of Virtual Agent topics by messaging channel: KB0746323
