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Description

How to hide virtual agent topics from the topic picker?

Release or Environment

New York, Orlando

Instructions

Starting New York, we have a new field that helps implement this functionality.

Field: Is topic visible
Table: sys_cs_topic
You can set the value of the above field to false to keep the topic public but not show up in the topic picker

Additional Information

To control visibility of Virtual Agent topics by messaging channel: KB0746323

Article Information

Last Updated:2020-08-15 17:37:07
Published:2020-08-16