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Description

VTB shows HTML entered plain text if a field is of type HTML

Steps to Reproduce

  1. Convert the description field in a task from the type String to HTML.
  2. Navigate to any list where a record uses the description field (such as 'Change'), and select 'Show Visual Task Board' on a column (such as 'State'). This should now create a guided board on VTB.
  3. Create a new record/card on this board by clicking the + (plus) sign, and enter some text in the description field.
  4. Open this newly created record/card on VTB.

Notice that the description field shows HTML tags for the entered text.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB1379891

Seen In

New York Patch 7
Orlando Patch 1
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - ITOM - CMDB CI Class Models - 201907
SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - ITOM - Fundamentals Istanbul Jakarta Kingston r1 - v5.99.6

Fixed In

New York Patch 10
Orlando Patch 7
Paris

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-09-25 12:32:10
Published:2020-09-25