Work Notes and Additional comments text not showing up in the Activity stream in Agent Workspace

Additional comments and Work notes get posted to the record in the Agent Workspace but the text is not visible.

The issue is because of the System property: glide.max_activity_size. The system property is set to 2500 * 1024 which is truncating the work notes and additional comments in the WorkSpace.

To resolve the issue, set the system property: glide.max_activity_size to 2560000 instead of 2500 * 1024.