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Non admin users are unable to access the Benchmarks application - Support and Troubleshooting
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  • Non admin users are unable to access the Benchmarks application
KB0853465

Non admin users are unable to access the Benchmarks application


286 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Non-admin users are unable to access the "Benchmarks" application in-spite of having required roles.

Release

All Releases

Cause

There could be a before query business rule on the sys_app_application table or sys_app_module table which is restricting the non-admin rules from accessing the application. The script can be similar to :

(function executeRule(current, previous /*null when async*/) {

// Add your code here
if(!gs.hasRole('admin'))
{
current.addQuery('sys_id','!=','73932576cb13220004991aeb034c9cf6');
}

})(current, previous);

Resolution


As per your custom configuration, the business rule is restricting access to the application. You can review the business rule. You can either de-activate or make some adjustments to the script.



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