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How to set choice field based on string value in client scripts - Support and Troubleshooting
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  • How to set choice field based on string value in client scripts
KB0853462

How to set choice field based on string value in client scripts


8850 Views Last updated : Jan 2, 2025 public Copy Permalink English (Original)
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KB Summary by Now Assist

Summary

In situation where we want to set value of a choice field based on the String fields(ex. Short Description) using client script below onload client script can be useful

Instructions


In below example, Urgency and Impact fields are set on load of form based on the specific string in Short Description field

function onLoad() {

    var desc = g_form.getValue('short_description');
    desc = desc.toLowerCase();
  //  alert(desc);

    if (desc.indexOf('critical') >= 0) {
        g_form.setValue('impact', '1');
        g_form.setValue('urgency', '1');
    } else if (desc.indexOf('major') >= 0) {
        g_form.setValue('impact', '2');
        g_form.setValue('urgency', '2');
    } else if (desc.indexOf('minor') >= 0) {
        g_form.setValue('impact', '3');
        g_form.setValue('urgency', '3');
    } else if (desc.indexOf('warning') >= 0) {
        g_form.setValue('impact', '4');
        g_form.setValue('urgency', '4');
    }
}


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