Notifications

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Description

Error after migration with problem best practice:  "ProblemUtil" is not defined

Cause

"ProblemUtil" script include was not active

Resolution

Please follow below steps to resolve the issue:
--Open "ProblemUtil" script include:
https://<instance name>.service-now.com/sys_script_include.do?sys_id=4b765483c3322200b6dcdfdc64d3aecd&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null&sysparm_record_row=1&sysparm_record_rows=3&sysparm_record_list=nameSTARTSWITHProblemUtil%5eORDERBYname
--Set Active as true

Article Information

Last Updated:2020-08-10 05:38:42
Published:2020-08-10