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Azure Linux provisioning errors even though VM is properly deployed in Azure Portal - Support and Troubleshooting
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  • Azure Linux provisioning errors even though VM is properly deployed in Azure Portal
KB0853109

Azure Linux provisioning errors even though VM is properly deployed in Azure Portal


255 Views Last updated : Jul 12, 2023 public Copy Permalink
KB Summary by Now Assist

Issue

When checking CAPI Trail for the CreateNode action and the error_detail you note a stack trace referencing "AzureComputeVirtualMachine" on line 336 as well as references to the java class "SecureShellHelper".

Release

Any

Cause

In ecc_agent_script_include AzureComputeVirtualMachine we try to set the loopback address for Linux VMs. We first ping the VM to see if it's available and then initiate a SSH session to do so. Occasionally though the VM can be reachable by ping but still unavailable on its ports. So we're unable to make a connection and set the loopback.


Because this fails, the entire Stack provisioning fails even though the VM is properly deployed.

Resolution

A crude remediation is to add a sleep so that we wait until the VM is fully available.

- Navigate to AzureComputeVirtualMachine in ecc_agent_script_include

- Go to line 333

- Create a new line above (first line after start of else block) (before var hostNameLoopBackUpdateScript)

- Add following code:

Packages.java.lang.Thread.sleep(60000);


You can adjust the sleep as long or short as necessary


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