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Description

The user was missing the "Collect Employee Input" HR Task Type. They wanted to know why.

Cause

This functionality comes from the "Human Resources Scoped App: Lifecycle Events" plugin (ID: com.sn_hr_lifecycle_events).

Resolution

After running some tests, it was found that even in an Out of Box (OOB) instance with the HR Scoped Application installed, the sys_choice record for "Collect Employee Input" (collect_Information) was not present.

After installing the "Human Resources Scoped App: Lifecycle Events" plugin, however, it was noted that the sys_choice record appeared. 

Therefore, it can be deduced that it is necessary for Lifecycle Events to be activated to have the ability to utilize this functionality.

Article Information

Last Updated:2020-08-06 13:09:50
Published:2020-08-06