Issue
For the latest information, see https://docs.servicenow.com/csh?topicname=rest-request-action-designer&version=latest
For a given response payload from a REST or SOAP step it is possible that it can exceed the default payload size.
The execution context would contain an error like the following:
..failed with error: com.snc.process_flow.exception.OpException: Response size exceeds limit, allowed :xxxxx actual size: xxxxx
Cause
By default, the allowed payload size for a REST or SOAP response is 5MB (5120KB).
Resolution
To address that error message, add the respective properties to the [sys_properties] table for the given step being used.
REST:
glide.pf.rest.response_payload_max_size
SOAP:
glide.pf.soap.response_payload_max_size
Note 1: Please note that the value is in KB, so 10MB = 10240 (10 * 1024KB).
Note 2: If the respective flow is configured to use a MID Server, you would add the respective property to the MID Server properties table and not [sys_properties].
The maximum value that can be specified is: 10240
If the response attachment is more than 10MB, then the Flow Action will need to utilise "Save As Attachment" (under "Response Handling").
