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Discovery Relationship Creation - Support and Troubleshooting
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KB0852889

Discovery Relationship Creation


2272 Views Last updated : May 20, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Discovery can identify and classify information about relationships between configuration items. This is relevant for both infrastructure configuration items and applications discovered. There are many relationships which are discovered and created out of box. Additionally, patterns and sensors can be updated if necessary in order to add more relationships.

Discovery relationships are generally created either by configuration in a pattern or via calls to DiscoveryFunctions.createRelationshipIfNotExists().

Release

All

Resolution

Pattern

Steps required to create relationships via patterns can be seen in the following link:

  • Create a relationship and a reference

Note: Patterns can also create relationships via calls to DiscoveryFunctions.createRelationshipIfNotExists() via "Pattern Designer > Pre Post Processing".

Probe Sensor

Sensors can create relationships by calling DiscoveryFunctions.createRelationshipIfNotExists().

The following snippet is from "Windows - Get IIS Information" sensor:

 var gr = new GlideRecord("cmdb_ci_appl");  
gr.addQuery("running_process", processes);
gr.query();
while(gr.next())
 g_disco_functions.createRelationshipIfNotExists(gr, iisGr, "Depends on::Used by");

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