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Description

PA Breakdown widget with a second level breakdown does not work if it is personalized (Element filter is used)

Steps to Reproduce

Login to instance and make sure we have data for Number of open incidents indicator and collect breakdown matrix is true

1- Create a breakdown widget
Indicator = Number of open incidents
Breakdown = Assignment Group
Element = [empty]
2nd Breakdown = Priority
Elements filter = One of my groups

2- Add the widget to the dashboard and observe the message:
The predefined setting "One of my groups" returns no results for your profile.

3- Remove the "2nd Breakdown = Priority" setting and observe data is available for the Assignment Grou/Priority combination

4- Selecting a fixed Element and 2nd Breakdown without Elements filter works. However, that is not what Personalized visuals is for

Workaround

Unfortunately, there is no workaround available. 


Related Problem: PRB1407154

Seen In

SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Intended Fix Version

Orlando Patch 8
Paris Patch 2
Quebec

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Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-09-08 03:10:47
Published:2020-08-12