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Description

When clicking on 'Add unassigned tasks to time sheet' on the Time Sheet Portal, it is unable to return any task results.

Cause

The issue might be due to:

- Custom "sp_instance" for worker_portal sp page for the Timecard portal's main container.

OR

- Custom widget or customized widget.

OR

- Custom sp_instance which might be missing an all-important JSON component in it. 
If you check the server script in "Time card portal main container" you will find that in Line #37, "tc_grid" is using "tm_grid_options" component which is coming from the JSON from sp_instance.

Resolution

We would recommend you to use the Time card portal main container OOB widget (/sp_widget.do?sys_id=c85a8ce093532200ea933007f67ffbb1) in the OOB sp_instance only.

Article Information

Last Updated:2020-07-29 05:30:36
Published:2020-07-29