Description
When clicking on 'Add unassigned tasks to time sheet' on the Time Sheet Portal, it is unable to return any task results.
Cause
The issue might be due to:
- Custom "sp_instance" for worker_portal sp page for the Timecard portal's main container.
OR
- Custom widget or customized widget.
OR
- Custom sp_instance which might be missing an all-important JSON component in it.
If you check the server script in "Time card portal main container" you will find that in Line #37, "tc_grid" is using "tm_grid_options" component which is coming from the JSON from sp_instance.
Resolution
We would recommend you to use the Time card portal main container OOB widget (/sp_widget.do?sys_id=c85a8ce093532200ea933007f67ffbb1) in the OOB sp_instance only.