Summary
Steps to Reproduce:
1.Log on to clariosdev
2.Navigate to Release > Product
3.Create a Product
4.Create New release and we can see Planned dates are not editable.
Checks to be made on customer's Instance:
> "Recalculate" BR on planned_task is not active on the customer's instance.
>The one that we saw as active in our OOTB instance is actually has a sys_id "3a3412b09f230200598a5bb0657fcf69" which is actually coming from the "Planned Task_v2" plugin
> They do not have the same plugin installed on the instance.
> Planned task_v2 plugin actually comes with PPM plugin and where they do not have the same subscribed.
Related Links
Suggestion:
1.With out having the Planned Task_v2 plugin installed if the customer wishes to make the Planned Start/End dates editable.The ACLs need to be overwritten.
2. Below ACLs are the ones that are restricting,
https://<instance>.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=6867c0977f0000014bf12832b1c18085
https://<instance>.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=63e00f137f000001436da4b3faabf6ac
3. Rollups are not working from feature to release - OOB roll up's will work only if they have planned_task_v2 plugin.
