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Create a report on users having multiple assets - Support and Troubleshooting
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  • Create a report on users having multiple assets
KB0832051

Create a report on users having multiple assets


7043 Views Last updated : Sep 22, 2022 public Copy Permalink
KB Summary by Now Assist

Summary

This article describes how to retrieve data from the sys_user table when a user is assigned to more than one asset.

For example, to obtain a list of users who have both cmdb ci computer and cmdb ci ip phone. Assume Fred Luddy is assigned a cmdb ci computer and a cmdb ci ip phone in this scenario.

Instructions

  1. Create a Script Include as below:
    var getUsersWith2Devices = Class.create();
    getUsersWith2Devices.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    getUserWithBothAssets: function() {
    var arry = [];
    var gr = new GlideRecord('sys_user');
    gr.addActiveQuery();
    gr.query();
    while (gr.next()) {
    var lap = new GlideRecord('cmdb_ci_computer');
    lap.addQuery('assigned_to', gr.getValue('sys_id'));
    lap.query();
    if (lap.next()) {
    var ph = new GlideRecord('cmdb_ci_ip_phone');
    ph.addQuery('assigned_to', gr.getValue('sys_id'));
    ph.query();
    if (ph.next()) {
    arry.push(gr.getValue('sys_id')+'');
    }
    }
    }
    return arry.toString();
    } 
    });
  2. Create a report on sys_user table and call the script include


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