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Description

Now Mobile App - if a Catalog Item's 'Picture' field is set to a .SVG image, the image does not display in the List View of the app

Steps to Reproduce

1. Navigate to Service Catalog->Maintain Items
2. Open any item and add 'Test.svg' in the Picture field

3. In the NowMobile App, Services-> Search for the item where you added the SVG file.

Results:
The image does not display in the list

Workaround

SVG's images are currently not supported on Android or iOS.  Please use one of other supported images types:   .jpg, .png, .bmp, .gif, .jpeg, .ico


Related Problem: PRB1386633

Seen In

New York Patch 5
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Vendor Risk Management - Madrid 2019 Q1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-07-16 03:13:04
Published:2020-07-11