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A Flow is stuck in Waiting although the actions are completed - Support and Troubleshooting
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  • A Flow is stuck in Waiting although the actions are completed
KB0831327

A Flow is stuck in Waiting although the actions are completed


4625 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

A Flow is stuck in state Waiting but the flow execution doesn't show a step waiting, only complete and not run

Cause

You need to review the design of the Flow and check if you use any if-statements. A common reason is that a value is the output of a step which isn't always executed because the if-condition isn't met. So if at a later stage you use an action which depends on an input of an earlier action which didn't run, the Flow gets stuck in a Waiting stage.


Resolution



Need to redesign Flow and ensure there's a valid value for action 'wait for stage'.


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