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Description

When a Change Request workspace form view is configured to use Process Flow it does not show in Agent Workspace

Release or Environment

Any release

Cause

The process flow formatter when configured in the workspace view does not show in Agent workspace because UI Macros/formatters user Jelly script which is not supported

Resolution

This is expected behavior as the Jelly script is not supported in Agent workspace/Service portal

Article Information

Last Updated:2020-06-30 18:57:09
Published:2020-07-01