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Description

Users may encounter an onSubmit script error when attempting to save a form ("case," in this... case):


onSubmit script error: TypeError: Cannot read property 'display' of undefined:
function(){
return GwtListEditor._editListOnSubmitWrapper(listID);
}

Release or Environment

All releases

Cause

This can be caused by duplicate entries on the question_answer table for the specific record you are trying to save.

Resolution

 Perform the following steps:


1. Check to see if there is a variable editor on the form. 

2. If there is, check to see if the questions are shown more than once. 

3. If so, there are duplicate entries in the question_answer table that need to be removed. 

4. Navigate to the question_answer table and filter on 'table_sys_id' is the sys ID of the form you were trying to save.

5. Remove the duplicate entries.

Article Information

Last Updated:2020-07-01 06:28:35
Published:2020-06-30