Users may encounter an onSubmit script error when attempting to save a form ("case," in this... case):
onSubmit script error: TypeError: Cannot read property 'display' of undefined:
Release or Environment
This can be caused by duplicate entries on the question_answer table for the specific record you are trying to save.
Perform the following steps:
1. Check to see if there is a variable editor on the form.
2. If there is, check to see if the questions are shown more than once.
3. If so, there are duplicate entries in the question_answer table that need to be removed.
4. Navigate to the question_answer table and filter on 'table_sys_id' is the sys ID of the form you were trying to save.
5. Remove the duplicate entries.