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Can we Hash the existing attachments? - Support and Troubleshooting
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KB0830770

Can we Hash the existing attachments?


2292 Views Last updated : Sep 22, 2022 public Copy Permalink
KB Summary by Now Assist

Summary

With the upgrade to New York, a new field "hash" is added on the sys_attachement table. This is to uniquely identify the content of an attachment. A hash is a 64-character identification number and it is assigned to the attachments. However, this value is calculated for the newly created records since New York upgrade only. Unfortunately, there is no way to manually generate the hash value for the existing attachments as it is calculated from the platforms inbuilt java code.

Related Links

Refer to this doc for more details about the new features in the New York release.

https://docs.servicenow.com/csh?topicname=rn-summary-new-features.html&version=latest


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