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How to compare results through reports without using Performance Analytics ? - Support and Troubleshooting
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  • How to compare results through reports without using Performance Analytics ?
KB0830003

How to compare results through reports without using Performance Analytics ?


3578 Views Last updated : Sep 22, 2022 public Copy Permalink
KB Summary by Now Assist

Summary

We understand that PA provides real-time status updates, summaries of previous data, and trending information for processes, allowing action to be taken as soon as performance degradation is detected. Performance Analytics and Reporting are two distinct applications, and PA does not replace reporting. They each have their own set of capabilities.

To compare results or see the trend, we strongly advise you to use PA. In PA, you have a wide range of capabilities and options.

If your instance does not have PA enabled, this article will show you how to compare the results using the reports. When it comes to comparison, reporting has some limitations.

Instructions

  1. Create a Report of type Bar with the filter conditions, for ex: Closed on This month
  2. Click on Add Dataset and create a new data set on the same table with condition for ex: Closed on Last month
  3. Save the Dataset.
  4. Run the report.

The report will look like below:

Related Links

Using multiple datasets in a report

Video: Performance Analytics vs. Reporting


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