Notifications

35 views

Description

While we can now edit the system properties, one property does not appear to function correctly. Setting sn_imt_c19datafeed.covid19.search.use_cmn_location to false does not use the Campus table instead  using the oob cmn_location table as the code indicates it should. It appears that the property referenced in the script include is incorrect 

Steps to Reproduce

1. Set sn_imt_c19datafeed.covid19.search.use_cmn_location to false
2. Load https://instance.service-now.com/covid19map
3. See that cmn_location is still referenced instead of sn_wsd_core_campus

Workaround

1. Import the attached xml file to fix this issue.

2. From navigator sys_update_xml.list and search for the above file and update the replace_on_upgrade field to true. This allows for smooth future updates to the same script include.

Note : If the customer is unable to import the xml, please reach out to support.


Related Problem: PRB1412072

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - Platform - COVID-19 Global Health Data Set - Orlando 2020 Q2 2
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Intended Fix Version

SR - Platform - COVID-19 Global Health Data Set - Orlando 2020 - July 9

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-06-25 14:44:42
Published:2020-06-25
sys_script_include_d72956df134e4e37ad11e8bc15da4b97.xml