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Translated fields are still sorted using English Sort Order -
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  • Translated fields are still sorted using English Sort Order
KB0829912

Translated fields are still sorted using English Sort Order


1304 Views Last updated : Aug 23, 2024 public Copy Permalink
KB Summary by Now Assist

Description

When sorting on a translated field, the results are being sorted based on the English text, not the translation.

Steps to Reproduce

Pre-requisite:  Instance should have any I18N Language installed (ex: French | com.snc.i18n.french)

  1. Set your language to French
  2. Navigate to incident.list
  3. Click on Catégorie to sort by this column

Expected behavior: Column should be sorted in French

Actual behavior: Column is still sorted by English (Key) value

Workaround

Sorting is designed to be done by the key for those fields. Since working by design, no plan to address this in one of the foreseeable upcoming releases.


Related Problem: PRB576612

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