Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
In Oracle, whenever you create a (certain) multipivot report, it ends with an error and the report is not generated - Known Error
  • >
  • Knowledge Base
  • >
  • Known Error (Knowledge Base)
  • >
  • In Oracle, whenever you create a (certain) multipivot report, it ends with an error and the report is not generated
KB0829902

In Oracle, whenever you create a (certain) multipivot report, it ends with an error and the report is not generated


260 Views Last updated : Apr 8, 2024 public Copy Permalink
KB Summary by Now Assist

Description

On OOB Oracle instance, if a record has an invalid value stored for a Choice list field, you may have failures on multi-dimensional reporting for that column, for example a Multipivot may fail to render.

Steps to Reproduce

1. Login with a user having relevant roles to create report (Report publisher, Report Scheduler, ITIL)
2. Create a Multi-pivot report on table incident on rows - Category, Severity and columns - Priority, Status and save the report

Observe the error.

Workaround

Fix any invalid choices that you are trying to report on


Related Problem: PRB1406284

The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.