Issue
After installing Glide Virtual Agent to our instance I do not see "Messaging Apps Integration" under Virtual agent.
Trying to use Messaging integrations with Slack, Microsoft Teams, and Workplace by Facebook.
https://docs.servicenow.com/csh?topicname=install-va-integrations.html&version=latest
Cause
Missing plugin (com.snc.bot_install_ui )
Resolution
Check if instance has any of the 2 plugins installed:
IT Fundamentals Dashboard (com.sn_apphealth)
Knowledge PA Scoped App (com.snc.pa.knowledge)
If so, please open a Hi ticket and reference PRB1404597.