Subject: Reloading a record after viewing an attachment creates a new Incident record
Clicking on the [view] hyperlink of an attachment in the Manage Attachments below the record header, followed by clicking on "Reload form" in the Additional Actions / Form Context menu results in a new (blank) record being displayed. The expected behaviour is for the form to be reloaded with the currently viewed record.
This issue happens on creating a new incident record (or) open any incident record.
This issue is reproducible in New York, Madrid & London release.
Steps to Reproduce
Create and save a new Incident record (or) open any existing incident record.
Attach a file to the record.
Click on the [view] hyperlink of an attachment in the Manage Attachments section below the record header; attachment is opened/downloaded in a new browser window.
Close the attachment browser window.
Click on the "Additional action" menu, or right-click for the form context menu; select "Reload form" option.
A new unsaved record is displayed in the form view.
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Related Problem: PRB1380241