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Description

Orlando documentation:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/reference/r_SAPHana.html

Data collected by Discovery for SAP HANA Database
The following data is collected in the HANA Database [cmdb_ci_appl_sap_hana_db] table:

Label Field Name
Name name
IP Address ip_address
Class sys_class_name
Fully qualified domain name fqdn
Type type
Version version
Installation directory install_directory

However, the following fields are not set by the pattern:
Fully qualified domain name
IP Address
Type

Steps to Reproduce

Run discovery to server with HANA database

Workaround

'Type' is not populated. DOC79739 submitted to remove 'Type' from the documentation.

As for FQDN and IP Address, attached update set contains fix.

sys_remote_update_set_69a4b89b1b01581038bebbb21a4bcb6e.xml


Related Problem: PRB1390986

Seen In

SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Check Point Integration - New York 2019 Q3
SR - SIR - ElasticSearch Integration - Madrid 2019 Q1
SR - SIR - Exchange Online Integration - New York 2019 Q3 2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response Flow Designer Content - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Security Incident Response UI Patch - London 2019 Q2 v.6.2.3
SR - SIR - Splunk Sighting Search Integration - Madrid 2019 Q1
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - SIR - WHOIS Integration - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3
SR - VR - Vulnerability Response PA Content - Madrid 2019 Q2

Intended Fix Version

New York Patch 10 (NP10)
Paris

Fixed In

Orlando Patch 5

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-06-11 15:07:30
Published:2020-06-11
sys_remote_update_set_69a4b89b1b01581038bebbb21a4bcb6e.xml