The behavior of the system property: glide.sg.blur_ui_when_backgrounded is different in Android and iOS devices. In iOS devices, it blurs the app screen when the app is backgrounded. In Android, it blurs the app screen and also prevents the screen content sharing in recordings.
For example, when the NOW mobile app or Agent mobile app screen is shared using zoom meeting, the content of the app screen will not be shared and the screen appears black.
- The system property:glide.sg.blur_ui_when_backgrounded will not control the data sharing incase of Agent Intune or NOW Intune apps. For the Intune apps, the content sharing needs to be controlled using Data protection policies in Intune console.
- Configure the blur app option to improve security
- Data protection